Tag Archive | "black friday 2009 predictions"

10 Things You Didn't Know About Black Friday


The day after Thanksgiving is one of the years busiest shopping days

1. Early uses of “Black Friday” were negative, referring in the United States, for example, to a stock market crisis that occurred on Sept. 24, 1869.

2. References to the day after Thanksgiving as “Black Friday” date at least as far back as a 1951 Factory Management and Maintenance article on the topic of worker absences.

3. the term has come to describe the transition of stores from having negative returns (”in the red”) to making a profit (”in the black”).

4. Though it is not a federal holiday, Black Friday gained popularity for shopping since many employers give their workers the day off.

5. the Monday after Thanksgiving was termed “Cyber Monday” in 2005 after retailers noticed a spike in online sales that day.

6. Stampeding customers at the 5 a.m. opening of a Valley Stream, N.Y., Wal-Mart on Black Friday 2008 trampled a store employee to death. As part of a deal the company made with local prosecutors to avoid criminal charges, all 92 Wal-Marts in New York State are required to implement crowd-management plans this year.

7. In 2008, more than 172 million shoppers visited retail stores during Black Friday weekend, spending an average of $372.57 each.

8. Last year, the three most popular items purchased online on Black Friday were the Nintendo Wii console, the Ugg Australia “Classic Short” boot, and the Sony BDP-S350 1080p Blu-ray Disc player.

9. In 2008, in-store sales of electronics fell for the first time in Black Friday history.

10. Ninety percent of malls say that this year, their special holiday hours start on Black Friday.

  • Associated Content
  • Consumer Reports
  • History.com
  • International Council of Shopping Centers
  • National Retail Foundation
  • New York Daily News
  • Pricegrabber.com
  • Forbes.com
  • LinguistList.org, University of Eastern Michigan

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Online Retailers Get Jump On Cyber Monday With Big Black Friday Sales Gains


Traditionally, holiday shoppers invade stores the Friday after Thanksgiving, a day known as Black Friday, then hit the Internet to shop a few days later on what has come to be known as Cyber Monday.

So much for holiday traditions. Shoppers aren’t waiting for Cyber Monday to start their online shopping, judging by statistics issued by a number of market research sources over the weekend.

Holiday season retail e-commerce spending in the U.S. on Friday, Nov. 27, reached $595 million ” up 11 percent from $534 million the same day last year, according to Comscore, which tracks online activity. Altogether online holiday shopping for Nov. 1 through 27 was $10.6 billion, up 3 percent from $10.3 billion during the same period in 2008.

“Black Friday, better known as a shopping bonanza in brick-and-mortar retail stores, is increasingly becoming one of the landmark days in the online holiday shopping world,” said Comscore chairman Gian Fulgoni, in a statement.

“While this acceleration in spending suggests the online holiday season may be shaping up slightly more optimistically than anticipated, it may also reflect the heavy discounting and creative promotions being put forth by retailers that now encompass the use of social networks such as Facebook and Twitter,” Fulgoni said. “Cyber Monday ” the traditional kick-off to the online holiday shopping season ” and the subsequent weeks will be the real test for how online retailers fare this season.”

Experian Hitwise, another company that tracks the Internet and E-commerce, said Amazon.com was the top retail Web site visited on Black Friday, receiving 13.55 percent of all U.S. visits among the top 500 retail Web sites. Comscore said the number of unique visitors at Amazon.com was up 28 percent from Black Friday 2008.

Wal-Mart was the second most visited site on Black Friday with 11.18 percent of all visits, according to Experian Hitwise. Comscore said visits to the retail giant’s Website were up 22 percent over Black Friday 2008.

Other hot shopping sites on Black Friday included Apple.com (up 39 percent from last year, according to Comscore), Target.com, BestBuy.com, Staples.com and Dell.com.

Statistics for the results of Cyber Monday are expected as soon as Tuesday afternoon.

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Black Friday 40% Discount on Frankie & Johnny and SleepyHeads Pajamas Line …


the pajamas and sleepwear store, SleepyHeads.com (sleepyheads.com), has just announced a 40% discount on all SleepyHeads and Frankie and Johnny products on Black Friday. the Black Friday offer will be running only on November 27, 2009. Using the promo code, ‘FJ40 or SH40′. Sleepyheads.com is also offering a 30% store wide discount applicable only on Black Friday with the promotion code ‘BLACKFRIDAY’. only one coupon may be used per order.

Other Black Friday discounts offered by SleepyHeads.com include 40% off on Lug and Hello Kitty sleepwear line and Frankie & Johnny cosmetic bags at $5, ‘Free Robe’ offer with a purchase of $75 and above will run through November 30, 2009 and can be availed by using the promo code ‘FREEROBE’. only one coupon can be used per purchase. All other Black Friday deals can be viewed at: sleepyheads.com/blackfriday/.

SleepyHeads.com presents a wide range of sleepwear products, such as pajamas, dressing gowns and lingerie, all at competitive prices. Frankie & Johnny is an in-house brand that presents throwback designs to create nostalgic pajamas inspired by Nick & Nora pajamas. Frankie and Johnny Pajamas lines can be reached at: sleepyheads.com/Browse_by_Brand/Frankie_and_Johnny_Pajamas_and_Robes.

“We’re very excited to be able to offer 40% off on Frankie & Johnny pajamas and SleepyHeads sleepwear,” says Ms. Jennifer Briscoe, representative of SleepyHeads.com, “as not only are they great pajamas, but are perfect Christmas gifts! Frankie & Johnny pajamas come in flannel and cotton and in many styles and prints.”

Sleepyheads pajamas are a new brand exclusive to SleepyHeads.com, and are designed with family in mind. Sleepyheads have a line of matching family pajamas, holiday pjs, Christmas pajamas with seasonal holiday designs. Browse through the SleepyHeads loungewear collection at: sleepyheads.com/Browse_by_Brand/Sleepyheads_Pajamas_and_Loungewear.

“Sleepyheads pajamas is our own pajama line, devoted to making great family pajamas that are not too expensive in today’s economic climate. Sleepyheads pajamas make great Christmas gifts, and with the 40% discount on Black Friday, there’s never been a better time to get your hands on some great value pjs.” stated Ms. Briscoe, “and if your feeling extra Christmassy, then matching pajamas for the whole family might be right up your alley. with matching family pajamas, you can participate in the Family Matching Pajamas Photo Contest going on at SleepyHeads.com!”

More Christmas items are scheduled to be added to the gift lines at SleepyHeads.com in the run up to Christmas. To view current inventory of holiday and Christmas gifts and stocking stuffers, visit: sleepyheads.com/Holiday_Gifts.

“If you are searching for that perfect gift for a loved one, then search no more, as SleepyHeads has exactly what you are looking for! Frankie & Johnny and Sleepyheads pajamas make great Christmas gifts, and you can get something for everyone at the same time with a line of matching family pajamas.” said Ms. Briscoe, “Not only that, but we also have a store wide 30% discount on Black Friday! so, make it a very merry Christmas this year, with SleepyHeads!”

The special Black Friday 40% off discount on Frankie and Johnny and SleepyHeads pajamas can be availed only on Black Friday, November 27, 2009.

About SleepyHeads.com
SleepyHeads.com is a leading retailer of pajamas, sleepwear & lingerie featuring quality loungewear brands & designer labels. the SleepyHeads.com online store provides pajamas, lingerie, women’s pajamas, slippers, robes, men’s pajamas, matching family pajamas, etc.

SleepyHeads.com carried many popular brands that are often featured on TV: the Today Show, the Morning Show, & Extra. SleepyHeads.com products have also been featured in magazines such as Woman’s World & Oprah.

For Information, contact:
Jennifer Briscoe
1840 Airport Exchange Blvd. #130
Erlanger, KY
Phone: 1-866-638-2172
Email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Website: SleepyHeads.com/
Blog: blog.sleepyheads.com/
Twitter: twitter.com/sleepyheads01

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Personal spending down for Black Friday


although the recession may be over, Santa could still have a light load to carry this Christmas.

Black Friday has come and gone, and U.S. consumers spent significantly less per person this year.

According to the National Retail Federation, Black Friday weekend spending was down 8 percent per person.

While the NRF reports that spending for Black Friday weekend rose 0.5 percent to $41.2 billion, it estimates that the 2009 overall holiday sales will be down 1 percent this year, making an assumed $437.60 billion. last year’s amounted to $441.97 billion.

Local stores, like Family Video on Lincoln Avenue, did not see much of a difference in sales this weekend.

“We were really busy, but we didn’t notice any difference from last year,” said Brook Sloat, the assistant manager at Family Video.

Drawing the 195 million shoppers to stores and Web sites was the bargains.

Electronics and apparel would have the greatest bargains this year, according to CNNMoney.com.

Area retailers found this to be true in their most-sold items over the weekend.

A representative from the Wal-Mart on Lincoln Avenue said the most popular item on Friday was the 32-inch Emerson LCD HDTV.

An employee at the RadioShack in the Cross County Mall in Mattoon said its biggest sellers this weekend were GPS units and laptops.

Sarah Jean Bresnahan can be reached at 581-7942 or dencampusdesk@gmail.com.

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Black Friday 40% Discount on Frankie & Johnny and SleepyHeads Pajamas Line …


the pajamas and sleepwear store, SleepyHeads.com (sleepyheads.com), has just announced a 40% discount on all SleepyHeads and Frankie and Johnny products on Black Friday. the Black Friday offer will be running only on November 27, 2009. using the promo code, ‘FJ40 or SH40′. Sleepyheads.com is also offering a 30% store wide discount applicable only on Black Friday with the promotion code ‘BLACKFRIDAY’. Only one coupon may be used per order.

Other Black Friday discounts offered by SleepyHeads.com include 40% off on Lug and hello Kitty sleepwear line and Frankie & Johnny cosmetic bags at $5, ‘Free Robe’ offer with a purchase of $75 and above will run through November 30, 2009 and can be availed by using the promo code ‘FREEROBE’. Only one coupon can be used per purchase. all other Black Friday deals can be viewed at: sleepyheads.com/blackfriday/.

SleepyHeads.com presents a wide range of sleepwear products, such as pajamas, dressing gowns and lingerie, all at competitive prices. Frankie & Johnny is an in-house brand that presents throwback designs to create nostalgic pajamas inspired by Nick & Nora pajamas. Frankie and Johnny Pajamas lines can be reached at: sleepyheads.com/Browse_by_Brand/Frankie_and_Johnny_Pajamas_and_Robes.

“We’re very excited to be able to offer 40% off on Frankie & Johnny pajamas and SleepyHeads sleepwear,” says Ms. Jennifer Briscoe, representative of SleepyHeads.com, “as not only are they great pajamas, but are perfect Christmas gifts! Frankie & Johnny pajamas come in flannel and cotton and in many styles and prints.”

Sleepyheads pajamas are a new brand exclusive to SleepyHeads.com, and are designed with family in mind. Sleepyheads have a line of matching family pajamas, holiday pjs, Christmas pajamas with seasonal holiday designs. Browse through the SleepyHeads loungewear collection at: sleepyheads.com/Browse_by_Brand/Sleepyheads_Pajamas_and_Loungewear.

“Sleepyheads pajamas is our own pajama line, devoted to making great family pajamas that are not too expensive in today’s economic climate. Sleepyheads pajamas make great Christmas gifts, and with the 40% discount on Black Friday, there’s never been a better time to get your hands on some great value pjs.” stated Ms. Briscoe, “and if your feeling extra Christmassy, then matching pajamas for the whole family might be right up your alley. With matching family pajamas, you can participate in the Family Matching Pajamas Photo Contest going on at SleepyHeads.com!”

More Christmas items are scheduled to be added to the gift lines at SleepyHeads.com in the run up to Christmas. to view current inventory of holiday and Christmas gifts and stocking stuffers, visit: sleepyheads.com/Holiday_Gifts.

“If you are searching for that perfect gift for a loved one, then search no more, as SleepyHeads has exactly what you are looking for! Frankie & Johnny and Sleepyheads pajamas make great Christmas gifts, and you can get something for everyone at the same time with a line of matching family pajamas.” said Ms. Briscoe, “Not only that, but we also have a store wide 30% discount on Black Friday! so, make it a very merry Christmas this year, with SleepyHeads!”

The special Black Friday 40% off discount on Frankie and Johnny and SleepyHeads pajamas can be availed only on Black Friday, November 27, 2009.

About SleepyHeads.com
SleepyHeads.com is a leading retailer of pajamas, sleepwear & lingerie featuring quality loungewear brands & designer labels. the SleepyHeads.com online store provides pajamas, lingerie, women’s pajamas, slippers, robes, men’s pajamas, matching family pajamas, etc.

SleepyHeads.com carried many popular brands that are often featured on TV: the Today show, the Morning show, & Extra. SleepyHeads.com products have also been featured in magazines such as Woman’s World & Oprah.

For Information, contact:
Jennifer Briscoe
1840 Airport Exchange Blvd. #130
Erlanger, KY
Phone: 1-866-638-2172
Email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Website: SleepyHeads.com/
Blog: blog.sleepyheads.com/
Twitter: twitter.com/sleepyheads01

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PayPal Says Mobile Payments Surged On Black Friday


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More consumers used their mobile phone to make purchases and compare prices on Black Friday than ever before, according to data reviewed by Dow Jones.

Mostly, the data was compiled from eBay’s PayPal and TheFind.com, a product search engine. PayPal said mobile payments surge nearly 650 percent, compared to last year. Amanda Pires, senior director of marketing, said mobile purchases are increasing as retailers and higher-end phones make it easier to shop on the phone. TheFind.com, which has an iPhone app and a designated mobile version, told Dow Jones (NYSE: NWS) that the number of people using phones to comparison shop increased this year. Mobile searches jumped to about 200,000 this year from 5,000 on Black Friday in 2008.

In general, comScore said this year that $595 million was spent shopping from a PC on Nov. 27, making it the second heaviest online spending day to date in 2009 and representing an 11-percent increase versus Black Friday 2008.

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Black Friday results: Minimal growth


All the hope and hype that went into Black Friday preparations this year didn’t give us much. Year-over-year, retail sales grew only 0.5%, from $10.61 billion to $10.66 billion, according to ShopperTrak. this follows a 3% gain last year, when the world was gripped by the panic triggered by the global financial crisis. in 2007, the situation was much better, with Black Friday sales leaping 8.3%.

The slight gain this year came even with the extra efforts retailers made, which included, in some cases, opening on Thanksgiving Day and making an extra push via social media. these measures effectively helped retailers tread water.

Worries about the momentum from Black Friday fading through the holiday season are even tougher, now that we know there isn’t much momentum on which to rely. Shopper traffic was heavy this year, according to ShopperTrak, which led to much of the early optimism. But, the lookers weren’t converting at the rates retailers had hoped.

The action came online this year, even ahead of Cyber Monday. Internet shopping increased 35%, with the average order reaching $170.19, according to online retail analytics company Coremetrics.

Despite the difficult results last week, ShopperTrak is maintaining its holiday season growth estimate of 1.6%, with co-founder bill Martin saying in a company statement that the forecast “remains intact.”

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PS3, Xbox 360 titles under $40 post Black Friday


Retailer Amazon.com this week held discounted pricing for several top game titles for Sony Corp.’s Playstation 3 and Microsoft Corp.’s Xbox 360 in a post-Black Friday sale.

Discounted Xbox 360 titles include Left 4 Dead 2 at $34.99, Halo 3: ODST at $38.40, Dragon Age: Origins at $34.99, and Forza Motorsport 3 at $39.99.

Discounted PS3 titles include Dragon Age: Origins at $34.99, Brutal Legend at $34.99, and need for Speed: Shift at $34.99.

Discounted EA Sports titles for PS3 and Xbox 360 include Madden NFL 10 at $34.99, NBA Live 10 at $34.99, Tiger Woods PGA Tour 10 at $34.99, and FIFA 10 at 34.99.

Sony this month began sale of the PS3 250GB model, which includes a 250GB hard drive at $349.99.

Microsoft this month began sale of the new Xbox 360 250GB Modern Warfare 2 Limited Edition SKU.

Follow Punch Jump on Twitter for breaking video game news.

And, Follow we love Hot Deals for blazing hot video game deals.

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Black Friday Crowds Grab Discounted Flat-Panel TVs, Computers


Black Friday Crowds Grab Discounted Flat-Panel TVs, Computers

Nov. 29 (Bloomberg) — Retailers reported “strong”shopper traffic on Black Friday as discounts on televisions,toys and computers drew budget-conscious crowds across the U.S.,the National Retail Federation said.

High-definition TVs, laptops, Zhu Zhu Pets robotic hamstersand winter coats were among the most popular items, according tothe federation, a Washington-based trade group. Sales advanced0.5 percent to $10.7 billion, ShopperTrak RCT Corp., a Chicago-based research firm, said yesterday in a statement.

Wal-Mart Stores inc., the world’s largest retailer, drewcrowds with $298 Hewlett-Packard laptop computers and otherspecials that went on sale at 5 a.m. best buy inc., the biggestelectronics chain, used $547.99 42-inch Samsung flat-panel TVsto lure shoppers grappling with the highest unemployment in 26years. the retailer had bigger early-morning crowds than lastyear, Chief Executive Officer Brian Dunn said.

“The surprise news is that they are actually buying forthemselves as well, due to pent-up demand and frugal fatigue,”Marshal Cohen, chief industry analyst with NPD Group inc. saidin a Bloomberg Television interview Nov. 27. “They are saying‘Let’s loosen up the purse strings a little bit,’ but it isstill cautious spending.” NPD, based in Port Washington, NewYork, is a market research firm.

Holiday Shopping Prediction

The day after U.S. Thanksgiving is known as Black Friday,the traditional beginning of holiday buying. Explanations of thephrase’s origins differ, one holding that it’s the weekend whenretailers go to being in the black, profitable for the year.Stores open early on Black Friday and offer early-bird discountsto attract business.

A 4.9 percent sales decrease in the northeast counteredgains in other regions, according to ShopperTrak. Consumertraffic was heavy throughout the country, the research firm,which plans to release store-visit figures in the next few days.

“We’ve seen a gradual retail sales increase over the lasttwo weeks and with Black Friday’s performance, it looks likeNovember will be a positive month for retailers,” Bill Martin,a ShopperTrak co-founder, said in the statement. “The 1.6percent increase we originally predicted for the holiday seasonremains intact.”

Retailers’ chief marketing officers predicted Black Fridaysales would climb an average 1.8 percent from a year ago attheir own stores, according to a survey conducted by BDO SeidmanLLP in October. Ninety-six of 100 executives said they wouldincrease promotions this year, offering the biggest discounts onconsumer electronics.

Discounts on TVs

“Retailers in all sectors have reported strong crowds,”according to an NRF statement Nov. 27.

Walmart fell 33 cents to $54.63 on Nov. 27 in new YorkStock Exchange composite trading. Richfield, Minnesota-basedBest buy lost 43 cents to $42.83.

There seemed to be more discounts on TVs this year, andshoppers were snapping them up, said Charles O’Shea, a new York-based retail analyst with Moody’s Investors Service. In the fourhours he spent checking retailers in northern new Jersey, he sawseveral shoppers standing at bus stops holding flat-panel sets.

“It looks like everybody has caught the promotional bug,”O’Shea said in a telephone interview Nov. 27.

The lines in front of best buy stores were longer and thecompany’s Web site attracted more visitors than in 2008, BestBuy’s Dunn said.

“Those are both directionally important indicators forus,” he said in a Bloomberg Television interview.

Samir Patel arrived at noon on Thanksgiving Day with hisbrother and cousin to claim the No. 1 spot in line at best Buyin Jersey City, new Jersey. the 26-year-old, who has beenunemployed since he graduated with a master’s degree in may, waswaiting to buy a Sony Vaio laptop for $399.99 when the storeopened at 5:30 a.m. the next day.

“It’s the best deal for a laptop this year,” he said.”There’s a minimum of 10 in the store.”

Liberty Media Corp.’s QVC shopping channel said it had morethan $32 million in sales Nov. 27, its best-ever Black Friday,and a 60 percent increase from last year. the previous recordwas $22.3 million in November 2006, said Doug Rose, vicepresident of programming and marketing at QVC.

Holiday sales make up a third or more of retailers’ annualprofit. the International Council of Shopping Centers, a tradegroup, predicted sales at stores open at least a year willadvance 1 percent in November and December after a year-earlier5.8 percent decline, the worst in 40 years.

‘More Traffic’

“There’s a little more traffic than last year across theboard, maybe 10 percent,” Bill Taubman, chief operating officerof Taubman Centers inc., a U.S. real estate investment trustwith 24 malls, said in a telephone interview Nov. 27.

Walmart, based in Bentonville, Arkansas, kept stores openall night so shoppers could grab items when they went on sale at5 a.m. the world’s largest retailer cut some toy prices to $5.

Toys “R” Us, based in Wayne, new Jersey, had an averageof 1,000 people outside its stores before they opened atmidnight, five hours earlier than last year, said Chairman andCEO Jerry Storch. the chains sold a “significant number” ofApple inc. iPods and tens of thousands of Zhu Zhu Pets robothamsters, he said.

“The last thing parents will cut back on is toys for theirkids,” Storch said in a telephone interview Nov. 27.

J.C. Penney, Macy’s

Black Friday shopping at J.C. Penney co. stores was strongthroughout the U.S., the Plano, Texas-based retailer said in ane-mailed statement yesterday.

J.C. Penney, which plans to report November sales on Dec.3, fell $1.07 to $29.57 on Nov. 27 on the new York StockExchange.

At the Macy’s inc. store in new York’s Herald Square,shopper traffic appeared greater than a year ago, and continuedto flow in after the initial rush, Macy’s Chairman and CEO TerryLundgren said. Housewares and jewelry were selling “briskly,”he said.

“Last year we were just getting rid of the inventory webought six months before,” Lundgren said. “This year we’ve hada year to think through what is the sales trend.”

Macy’s, based in Cincinnati, dropped 59 cents to $16.97 onNov. 27 on the new York Stock Exchange.

Promotions are shaping up to be less haphazard than lastyear when conditions were “downright dysfunctional” after thefinancial crisis forced retailers to clear out goods, RichardHastings, a Charlotte, North Carolina-based consumer strategistfor Global Hunter Securities LLC, said Nov. 27 in an e-mail.

After this weekend, sales may slip into a lull until mid-December when retailers push out more discounts, Hastings said.

“The season has a long way to go,” Hastings said.

To contact the reporters on this story:Cotten Timberlake in Washington at ctimberlake@bloomberg.net;Chris Burritt in Greensboro, North Carolina, at 1348 or cburritt@bloomberg.net.

Last Updated: November 29, 2009 00:00 EST

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Wal-Mart's Black Friday Rip-off


TRACY, CA — Black Friday customers who arrived at the Wal-Mart store here, expecting to purchase an e-Machines laptop for the $198 Black Friday price, were surprised to find the entire shipment of 37 units had been assigned to other customers the day before.

A store manager admitted that the only way for a customer to know that tickets allowing later purchase of the machines were being distributed early would have been to call the store and ask.

Such tickets are used by other stores–such as Best Buy–but were not mentioned in Wal-Mart’s Black Friday advertising, which only said the laptops would be on sale from 5 a.m. until 10 a.m.

“That really sucks,” said one unhappy customer when he learned he could not purchase a laptop, despite at the store at 5 a.m. when the sale was supposed to start “How was I supposed to know to call?”

The Wal-Mart manager, named mark, said other tech products had been presold in the same way as well, but did not elaborate.

Still other products, supposedly available for the entire day, did not go on sale until 5 a.m., despite the store having been open since midnight.

Mark, the store manager, said the company changed its Black Friday strategy this year, following the death of a security guard, crushed by customers when a Long Island opened on Black Friday 2008. this year, the Los Angeles Times reported two minor incidents on at Wal-Mart stores on Friday.

“There are some things we need to refine,” the Tracy manager said when asked why someone who arrived at the advertised time–5 a.m.–was unable to purchase the advertised laptop. it appeared that customers who lined up inside the store as early as 3 a.m. had not been told the item would be unavailable.

It is unclear whether the early ticket distribution was done at Wal-Mart stores nationwide or only in limited areas. it appeared other computers, including a $298 HP model, were also presold.

Stocks of a $589 HP All-in-One desktop, $78 1TB external drives, and other computer items were not presold and becamse available at 5 a.m., as promised in the store’s advertising.

Unlike past years, the Tracy, California store had been open 24 hours on Thanksgiving, and early-arriving customers were allowed inside the store, where they clustered around the items they wished to purchase.

Most of the sale items were stacked on pallets and shrink-wrapped, with signs warning that the merchandise was not to be sold before 5 a.m. on Black Friday, Nov. 27.

It is not clear how widespread the early ticket distribution was, or what penalties Wal-Mart might face as a result of the misleading advertising.

David Coursey tweets as @techinciter and may be contacted through his Web site.

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